Serious question, had a client tell me she wanted a 'simple trim' but brought a photo of a full shag mullet
This was last Tuesday at my station in the back corner of the shop. She sat down, put the phone right in front of me, and said 'just like this, but don't take too much off.' The picture was a total transformation, layers everywhere, way shorter in the back. I had to stop and ask if she was sure, because a trim and that cut are two totally different things. How do you all handle it when the words and the picture don't match up at all?