Overheard a sales guy say "uptime is overrated" at a trade show in Dallas

I was walking past a booth at the Cisco Live event and this guy actually told a customer that rebooting once a month is fine. It made me wonder how many people out there are just tolerating crappy network reliability because they don't know better. Has anyone else run into vendors pushing low standards like that?

2 comments

2 Comments

nathan_foster6023d ago

Can't believe anyone would say that with a straight face. Uptime is literally the whole point of buying network gear in the first place. Rebooting once a month means you're basically admitting your equipment can't handle the load without a break. That sales guy probably just didn't want to deal with a customer who actually knew what they were talking about. I've seen way too many small businesses get burned by that kind of lazy thinking. It's not fine, it's just bad practice.

james67223d ago

Ngl @nathan_foster60 you hit the nail on the head. I had a similar thing happen with a switch a few years back. Sales guy told me the same thing, that a monthly reboot was normal. I finally swapped to a used enterprise switch from eBay, and that thing ran for almost two years straight without a single reboot. It wasn't even expensive, just built better. That whole "just reboot it" mindset is a red flag for gear that can't keep up. Once you see a real network running for months without touching it, you never go back to that nonsense.