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Finished a tricky cedar fence in Boise and the homeowner's kid drew me a picture of it

He said it looked like a castle wall, which made the whole 3-day install feel awesome. Anyone else have a client's family say something that just made your week?
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3 Comments
loganhart
loganhart3mo ago
Sounds like you're getting soft over a kid's drawing. Most clients just want the work done right and the bill to be fair, not some emotional moment. I'd rather have a repeat customer than a picture on my fridge.
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the_vera
the_vera3mo ago
Yeah, a repeat customer is the real win. But that picture is basically free advertising if the parents show it around, so it's not just a feel good thing.
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richard_hall
Hear me out, but that picture can actually be better than standard ads because it's personal and people remember it way more. Your work shows up on their fridge for years, not just a facebook post that scrolls by in a second. Plus it costs you nothing and makes the family feel like you actually care, which is a win for everyone.
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