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A customer at my old shop in Dayton said something about fixing old radios that I still think about.
This was maybe three years back, a guy brought in a 1960s tube radio that was totally dead. He was maybe eighty, real quiet. I got it working after finding a bad capacitor and a burnt resistor. When he came to pick it up, he didn't even test it, just held it for a second and said, 'You know, you're not just fixing the noise... you're fixing the quiet.' He meant the silence in his house when it was broken, I guess. It stuck with me because sometimes this job feels like just swapping parts, but that old guy saw it as fixing a missing piece of someone's normal day. Made me look at every repair ticket a bit different after that. Has a customer ever said something simple that changed how you see a common fix?
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julia2862mo ago
Wow, that really makes you think about the quiet spaces we fill.
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noahs8210d ago
Yeah but what kind of quiet are we even talking about? Like is it the quiet of someone being alone and lonely, or the quiet of a relationship where nobody talks about the real stuff anymore? I've seen both. My neighbor has that kind of quiet where he just watches TV all night and never has anyone over, that's a hole in his life for sure. But my buddy Dan? Him and his wife barely speak unless it's about groceries or bills, and thats a different kind of broken quiet. Which one is worse to try and fix?
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