My Facebook ad account got disabled right before a big launch in Denver

I was setting up a campaign for a local brewery's new IPA launch when my ad account just shut down without warning last Tuesday. It turned out their new can design image triggered the automated system for 'alcohol sales' because it showed the product too clearly. I had to submit an appeal and call their support line three times before it got reinstated 48 hours later. Has anyone else had an ad account flagged over something simple like an image?

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3 Comments

miaw107mo ago

Was it really that big a deal though?

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wright.cole6mo ago

People keep missing the point. It set a precedent for how they handle things now, and that's the real problem.

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ellis.charles7mo ago

Honestly I felt the same way at first. But then I saw the full breakdown of what actually happened, not just the short clips. Tbh the details they left out change the whole story. It was way bigger than it looked.

3