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I keep seeing stylists skip the patch test for demi-permanent color
A client came in last month with a severe scalp reaction because her previous salon didn't test her. It's a 48-hour wait that can literally prevent a hospital visit. Do you guys have a system to make sure this step never gets missed?
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evanfox3mo ago
The front desk here books the color service with a mandatory patch test appointment 48 hours before. It's a separate line item on the ticket, so it can't be missed. We just don't let anyone sit in the color chair without that check mark.
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ninas701mo ago
Wait, you guys actually keep a separate line item just for the patch test? That sounds like a lot of extra work but I guess it makes sure nobody slips through.
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