Just realized after a client in Tampa said 'just make it fast' for the third time this week that they never actually know what that means for their specific workflow.

I spent 45 minutes yesterday walking a lawyer through his own document management software just to find his 'slow computer' was really 200GB of case files on a nearly full, 5400RPM drive he bought in 2015.

3 comments

3 Comments

leo_campbell2d ago

Oh my god, this is so real. I once had a guy screaming about slow internet and it turned out his kid had like seven game consoles all downloading updates at once on a basic home plan. "Make it fast" almost always means "I have no idea what's actually happening here, please fix my chaos." It's never the simple thing they think it is.

lisa_murray12d ago

How often do you think "make it fast" is just a cover for not wanting to admit they don't understand their own setup? I've seen that turn into a full system audit where the real problem was a dozen forgotten auto-sync apps fighting each other.

miles_grant3512d ago

Read a case study once where a company kept asking for faster servers. Turned out their main database was being hammered by three different reporting tools they forgot they'd installed. The "make it fast" request is usually just the first sign of a much bigger mess.