Am I the only one who lost 2 days to a business fiber install because of one missing tag?

Evan Fox · 2026-09-17T02:00:05.241629+00:00

Our new provider showed up in Rochester last Tuesday, ran the drop, and then ghosted us for 48 hours because someone never tagged the line at the box down the street. We ended up running the whole shop off a phone hotspot for two days, which ate through 14 gigs of data. Has anyone gotten a straight answer from a carrier on who is supposed to tag the line before the tech leaves?

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Am I the only one who lost 2 days to a business fiber install because of one missing tag? | Business Internet - HW Forums