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Had a customer bring in a 'noise' complaint on a brand new truck

Honestly, he was sure something was broken because he heard a 'whirring' sound when he turned. Took it for a spin and it was just the normal power steering pump. He looked so relieved, then asked if I could make it quieter anyway. Anyone else get requests to fix sounds that are just... how the car works?
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2 Comments
fiona502
fiona5024d ago
My favorite is when they want the turn signal click quieter.
4
jackson.sarah
Yeah, that's a classic one. The power steering whine gets people every time, especially on newer models that are otherwise so quiet. Had a guy last month convinced his transmission was failing because of the normal injector tick on a cold start. Sometimes you just have to walk them through it, let them hear a known-good car doing the same thing. It saves everyone a headache.
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