Just talked to a retired painter at the diner near my shop in Cincinnati

He said 'you're not fixing dents, you're fixing someone's day' and it made me slow down on a simple quarter panel job. Anyone else have a small thing a customer said that changed how you work?

2 comments

2 Comments

parker_bell2d ago

Fixing someone's day, huh? That's a lot of pressure for a guy with a hammer and some bondo.

rowank692d agoMost Upvoted

Pressure? Nah, it's the opposite. That hammer and bondo isn't about pressure, it's about solving a real problem they can see and touch. You show up, you fix the thing that's been bugging them every single day. It's not some vague promise, it's a done deal by lunchtime. That's a pretty solid way to make a day better, no drama needed.