Had a customer yell at me about my primer choice last fall

I was working on a 2010 Ford F-150 in October, doing a full bed repaint. The customer came by to check on things and saw I was using a standard epoxy primer. He got all fired up, said I was cutting corners and that any real body man knows you need a high-build primer for truck beds that see real work. At first I wanted to tell him to mind his business, but he had a point. I swapped to a high-build primer, wet sanded it smooth, and the final coat came out way better. That truck bed looked glassy for months after he got it back. Now I always ask customers what they haul before I pick my primer. Anyone else run into customers who actually knew their stuff and made you better?

2 comments

2 Comments

rose_hart3126d ago

Funny how the loudest critics often end up teaching us the most.

sage_lewis1026d ago

Funny thing about that kind of pushback - it's usually the guys who actually USE their trucks that are the most annoying critics. They're not just being jerks, they genuinely know what works for THEIR specific situation.