I was the only one who refused to top that oak in Springfield

A homeowner in Springfield wanted a 60-foot pin oak topped because he was scared of a storm. Every other crew there said it was fine, just charge for the work. I walked off the job. The next spring, that tree was covered in weak, fast-growing water sprouts and looked awful. It's been five years and it's still a hazard. When did 'customer is always right' become more important than the tree's health?

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