27
PSA: I hit 1000 systems installed without a single callback for a false alarm
Just looked at my service logs from the last five years and the number surprised me. It wasn't about speed or money, just doing the job right the first time. The key for me was spending an extra 20 minutes on every job to walk the customer through the system and test every sensor with them watching. Anyone else track a weird stat like that?
2 comments
Log in to join the discussion
Log In2 Comments
sam53014d ago
Honestly that's a cool stat but false alarms are just part of the business sometimes. Bad weather or a spider web can set things off no matter how well you install. It's still a great run though.
5