Was skeptical about AI voice cloning for client calls until I tried it last month

I run a small real estate team in Phoenix and we get tons of lead calls every day. My assistant was getting burned out repeating the same info about open houses and price ranges. A buddy told me to try an AI voice cloning tool to handle the basic questions. I figured it would sound robotic and turn people off, but I gave it a shot with a $50 month subscription. Turns out, it sounds almost exactly like my assistant and people actually schedule more showings because they get answers right away. I was dead wrong about it being a gimmick. Has anyone else had luck using AI voice tools for customer interaction without losing the personal touch?

2 comments

2 Comments

margaret_bennett34d ago

Did you actually tell callers they're speaking to an AI, or are you just letting them assume it's your assistant?

dylan_green584d agoMost Upvoted

Man you are completely missing the point here. People calling about real estate want to talk to a human being, not a recording that sounds like one. I bet half those folks hanging up or going through with a showing don't even realize they got tricked by a machine, and that's going to bite you when they figure it out. You're basically admitting your assistant's job is just to be a phone bot and that's a slippery slope. What happens when that same AI screws up a question about financing or a property detail and costs you a sale? The whole "personal touch" thing is dead the second you swap a real voice for a clone. You might be saving fifty bucks a month but you're trading trust for convenience and that never works out long term.